Canada's National Do Not Call List
A consumer's choice, a telemarketer's responsibility.
For Consumers
List your home, mobile, fax or VoIP number to reduce telemarketing calls. Registration is free.
Telemarketers have 31 days from the date you register to stop contacting you.
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For Telemarketers
The National Do Not Call List (DNCL) introduces responsibilities for Canada’s telemarketers.
This list filters out consumers who do not want to receive unsolicited calls. This helps ensure that the households you do contact are more likely to be receptive.
Read more about the National Do Not Call List for telemarketers.
As a telemarketer or a client of a telemarketer, you need to be aware of your responsibilities regarding the use of the National DNCL.
Being a telemarketer means your business uses telecommunications technologies to make calls or send faxes to consumers for the purpose of solicitation.
Solicitation is the act of selling or promoting a product or service - or requesting money or ‘money’s worth’ - directly or indirectly,
for oneself or for another party. This covers a wide range of activities, from sales, to calls for charitable donations.
The National DNCL filters out consumers who do not want to receive telemarketing calls.
This helps ensure that the households you do contact are more likely to be receptive - streamlining your calling
process and potentially improving overall response rates.
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Please refer to the Important Notices for further information.
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DNCL Support Centre
For Consumers
Across Canada
Call us Monday to Friday 8:30am to 4:30pm
By Phone:
1-866-580-DNCL (3625)
By Fax: 1-888-DNCL-FAX (362-5329) - see Fax Registration Instructions
By TTY device: 1-888-DNCL-TTY (362-5889)
By Fax: 1-888-DNCL-FAX (362-5329) - see Fax Registration Instructions
By TTY device: 1-888-DNCL-TTY (362-5889)
For Telemarketers
By email only: support@lnnte-dncl.gc.ca
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